Study on Taxi Synergic Operation Dispatch System Based on Information Integration

The current taxi operation mode features high ratio of vacant taxies roaming the streets, while lots of potential customers complaining being unable to find a taxi. The major reason for this inefficiency is that the current taxi dispatch system is incapable of exchanging information between taxi drivers, customers and the dispatch system in a real-time manner. This paper presents an approach to a taxi synergic operation dispatch system based on GPS and GMS technologies. With this new system, the potential customers send taxi service requests by mobile phones to the taxi dispatch center, which after collecting the service requests locates the effective taxies within the effective areas and sends them dynamic service requests simultaneously. The system enables the synergic operation by continuously matching the dynamic demands and supplies of taxi services, hence greatly improves the overall taxi operation efficiency.